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General conditions of sale BBLACK CRUISE 2022

Effective date: June 14, 2022



You are about to acquire PASS BBLACK CRUISE and we thank you for it. Beforehand, we inform you that these general conditions govern the sale of PASS BBLACK CRUISE which will take place in November 2022.

These T&Cs specify in particular the conditions for immediate purchase, ordering, payment, and delivery of the tickets ordered.

These T&Cs apply to the exclusion of all other conditions.

These T&Cs are systematically communicated to any participant prior to the immediate purchase or the placing of an order and will prevail, where applicable, over any other version or any other contradictory document.

The participant declares to have read these GCS and to have accepted them before his immediate purchase or the placing of his order, it being specified that payment implies their acceptance.

By placing their order, participants declare that they have read and accepted these general conditions of sale.

These General Conditions of Sale may be subject to subsequent modifications, the version applicable to the purchase of the participant is that in force on the date of the immediate purchase or the placing of the order.



BBLACK CRUISE 2023 is an 8-day / 7-night festival departing from Marseille which will take place aboard the Costa Diadema (ship of the Costa Cruises company).

Any product or service relating to the Costa Croisière company is subject to its general conditions of sale. If you want to know the conditions of Costa, you can consult them here (



The BBLACK CRUISE PASS is a title allowing access to all BBLACK CRUISE events (excluding VIP options) that will take place throughout the duration of BBLACK CRUISE 2022.




BBLACK CRUISE is open to all visitors with a BBLACK CRUISE pass.

Each PASS is personal and non-transferable.



3.1 Prices and booking conditions

Prices are displayed in euros.

Prices are based on the rates in effect at the time of booking.

The payment of a deposit is mandatory for any reservation of a BBLACK CRUISE PASS.

The reservation is definitively confirmed only after payment of the full amount due, and this at the latest one month before the start of BBLACK CRUISE.


3.2 Online registration:

The registration file is to be completed on the official website of BBLACK


3.3 Online payment:

Online payment is made by credit card only. The cards accepted for payment are cards from the Carte Bleue / Visa / Eurocard and Mastercard networks.

The credit card payment system is equipped with a security protocol that allows you to make your payments in complete peace of mind.    

BBLACK cannot be held responsible for errors made by the buyer when ordering. (Incorrect recipient details, error on the credit card number, validity date error, incorrect email, etc.).


3.3 Confirmation of booking:

Once the total payment of the reservation has been made, you will receive an email confirming your purchase for the BBLACK CRUISE. This email serves as proof of purchase and includes your PASS number (or barcode or QR code/COSTA reservation number). It will not be possible to collect your PASS without this confirmation. We therefore invite you to check your email, save and print the confirmation email.


3.4 Collection of PASS:

You can collect your PASSES directly at the BBLACK CRUISE reception stand, when boarding. You will have to present the printout of the confirmation email that we will have sent to you as well as an identity document. Without physical presentation of these two elements, your PASS cannot be delivered to you.

Important: the debit of the bank card is independent of the actual withdrawal of the tickets. In any event, the passes are settled even if you do not withdraw them. Any pass order that has not been collected cannot be subject to a complaint and therefore induce a refund.



BBLACK CRUISE passes must be kept for the duration of the BBLACK CRUISE.

Resale of BBLACK CRUISE PASSES is STRICTLY prohibited. This leads to the cancellation of the PASS without the possibility of reimbursement.

The PASS are essential to access each BBLACK CRUISE event and must be presented at the entrance. The PASS can be checked at any time during the BBLACK CRUISE by our organization teams (during the evenings for example).



When purchasing a PASS for the BBLACK CRUISE, the payment is considered a contract that cannot be canceled freely.

The purchase of a PASS cannot be canceled and cannot give rise to a refund.

The non-presentation of a client at the BBLACK CRUISE does not give the right to reimbursement. The organization then retains the total amount of the order.



The organizer reserves the right to modify the schedules and programs. Changes to the program, or schedules, such as the interruption of an event cannot give rise to a refund.

The BBLACK CRUISE team also declines all responsibility for any cancellation or withdrawal by artists. We cannot guarantee the presence of each particular guest if there is an impediment due to circumstances beyond our control.


Is considered as a case of Force Majeure within the meaning of these general conditions of sale, any event, reasonably unforeseeable and insurmountable to make it impossible or significantly more expensive the execution of all or part of its contractual obligations under the Service.

Will be considered as cases of Force Majeure, without this list being exhaustive, the following events: natural disasters, bad weather, fire, flood, earthquake, strike or any other social movement, power failure, administrative decision , embargo, sabotage, intervention by civil or military authorities, acts of war, declared or undeclared hostilities, terrorist acts or riots.

Any cancellation resulting from a case of force majeure does not entitle you to a refund.

BBLACK will not be considered as not respecting its obligations in the event that the performance of its obligations under the service is hindered, prevented or delayed by a case of Force Majeure and its responsibility cannot, in this case, be engaged. for whatever cause.



All participants in BBLACK CRUISE must read our charter of good conduct and undertake to respect it. You can consult this charter below.



By acquiring a PASS for the BBLACK CRUISE, each participant expressly and free of charge authorizes the organization (and its partners) to use, cause to be used, reproduce or cause to be reproduced his name, his image, his voice captured within the framework of cruising, with a view to promoting cruising and activities in the fields of events and publishing of the BBLACK group and its partners, on all media and by all means, known current technical methods or unknown to date. Any participant in the BBLACK CRUISE authorizes BBLACK or any other person that the latter would replace, to capture, fix, duplicate, record, reproduce, film and/or photograph, adapt, modify, transform, distort, truncate, by any means, any methods and by all communication networks known or unknown to date.


Art.10 - CNIL

In accordance with the data-processing law and freedom of January 6, 1978, each participant has a right of access and rectification to the personal data concerning him. The information collected during reservations is subject to computer processing intended for the BBLACK Cruise customer file. The information and data concerning you are essential to the management of your order as well as to our commercial relations. They also allow BBLACK to contact you, as far as possible, in order to notify you of a change in a schedule, for example.



By registering for BBLACK CRUISE, each participant acknowledges having read these rules and accepting them expressly and without reservation.



This PASS sales contract is subject to French law. The language of this contract is French. In case of dispute, only the court of Paris   is competent.

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